types of information we collect
How we use the information we collect
With whom we share the information
For how long we retain the information we collect
How do we safeguard your information
Advertising ID and Advertising Identifier
How to contact us
TYPE OF INFORMATION WE COLLECT?
We collect two types of data and information from our users:
The first type of information is un-identified and non-identifiable information pertaining to a user(s), which may be made available or gathered via your use of the Services (“Non-personal Information”). We are not aware of the identity of the user from which the Non-personal Information was collected. Such information includes the followingTechnical information: In order to enhance the functionality of the Services and to provide you with a better user experience, we collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name from which you linked to the Services; etc.).
Analytics information: We collect information about your use of the Services, such as applications’ usage, log files, user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, installs, etc.), time stamps, alerts, etc. This information is collected for amongst other things troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Services.
The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”), which includes the following:Voluntary information: We collect information which you provide us voluntarily. For example, when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services. In addition, we may collect from users who use Android Operating System their Google email address.
User Submissions: We permit you and other users to upload, post or otherwise make available data, text, graphics, images, messages or other materials (“User Submissions “) on the Services (e.g. via online discussion forums and chat facilities), which may include Personal Information. We as well as other users may see and share any of your User Submissions that you make publicly available through the Services.
Device information: We may collect specific types of connection details and information with regard to your device and hardware that may identify from where you are using our Services, such as your IP address.
If we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information for as long as it remains combined.
A cookie is a piece of data stored on your browser containing information about your access to the Services. We and our trusted partners may use such cookies for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier.
We use different types of cookies:
(i) ‘session cookies’ which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
(ii) ‘persistent cookies’ which are saved on your device for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits;
(iii) ‘third party cookies’ which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
You may remove the cookies by following the instructions of your web browser; however, if you choose to disable cookies, some features of our Services may not operate properly and your online experience may be limited. In addition, we may use web beacons (electronic images that allow us to count users who have accessed a particular page in our application and to access certain cookies) as well as other technologies which collect mainly Non-personal Information connected to your browsing tendencies. We use such technologies for routine operation, including for the collection of statistical data about your use of our Services (e.g. your views, clicks, installs, etc.), for advertising purposes and in order to adapt the Services to your personal preferences. The information collected through such tracking technologies may be transferred to third parties which provide technical diagnostics and analytic tools on our behalf.
HOW WE USE THE INFORMATION WE COLLECT?
To identify and authenticate your access to certain features of the Services;
To communicate with you and to keep you informed of our latest updates;
To send you marketing communications regarding special offers, products, services and periodic newsletters;
To serve you advertisements when you use our Services;
To perform a research or to conduct anonymous analytics in order to improve and customize our Services to your needs and interests;
To test changes to the Services and make improvements to their functionality;
To support and troubleshoot our Services and to respond to your queries; and To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.
SHARING OF PERSONAL INFORMATION
In addition to the different uses listed above, we may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors.
In addition, we may transfer or disclose Personal Information with other trusted third party service providers or partners, who are located in different jurisdictions across the world, for the purpose of:
(a) storing or processing such information on our behalf;
(b) assisting us with our business operations and the providing and improvement of our Services;
(c) performing research, technical diagnostics and analytics with regard to the Services.
We may also disclose Personal Information, or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to:
(i) comply with any applicable law, regulation, legal process or governmental request;
(ii) enforce our policies (including our Agreement), including investigations of potential violations thereof;
(iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues;
(iv) to establish or exercise our rights to defend against legal claims;
(v) prevent harm to the rights, property or safety of us, our users, yourself or any third party;
or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.
We may also share Non-personal Information or anonymized information with other third parties for different purposes, such as marketing or advertising (see below specific information with regard to our advertising practices, under “Advertisements”).
THIRD PARTY COLLECTION OF INFORMATION
You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications. You agree that we shall have no liability whatsoever with respect to such third party sites and your usage of them.
We may use advertising technology to serve advertisements (including targeted ads) when you use our Services. This technology may use Non-personal Information with regards to your use of the Services to serve advertisements to you. We may also use third parties and share with them Non-personal Information to assist us in evaluating the success of our advertising campaigns and help us retargeting our users. You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI”) and the Digital Advertising Alliance (“DAA”). For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.asp and www.aboutads.info/choices.
HOW DO WE SAFEGUARD AND TRANSFER YOUR INFORMATION?
We take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of our users’ information, and prevent unauthorized use of any such information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Services, and we make no warranty, express, implied or otherwise, that we will prevent such access. Since we operate globally, it may be necessary to transfer your Personal Information to countries outside the European Union. The data protection and other laws of these countries may not be as comprehensive as those in the European Union − in these instances we will take steps to ensure that a similar level of protection is given to your Personal Information. You hereby consent to transfer of your Personal Information to countries outside the European Union. If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse our Services or acted in an inappropriate manner, please contact us directly at email@example.com
FOR HOW LONG WE RETAIN THE INFORMATION WE COLLECT?
We value your privacy and control over your Personal Information, and therefore you may, at any time, request to change and update it by emailing us at firstname.lastname@example.org You can also request that we will correct errors or that we will erase your Personal Information (except for data that we are required to keep under applicable laws) by emailing us. Please note that unless you instruct us otherwise we retain the information we collect for as long as needed to provide the Services and to comply with our legal obligations, resolve disputes and enforce our agreements. We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
The Services are not designated to users under the age of 13. If you are under 13, you should not use the Services nor provide any Personal Information to us.
We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user under the age of 13 has shared any information, we will discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us at email@example.com
ID AND ADVERTISING IDENTIFIER
The Google Advertising ID is an anonymous identifier, provided by Google Play services. If your device has an Advertising ID, we will collect and use it for advertising and user analytic purposes. We may also use Apples’ Advertising Identifier (IDFA), which is a non-permanent device identifier provided by Apple, and any information obtained through the use of the Advertising Identifier, for the purpose of advertising.
By downloading or using our Services you explicitly agree that we may associate your Advertising ID and your Advertising Identifier with your applicable persistent device identifier. This will facilitate our ability to improve your personalized experience. Further, we may use other persistent identifiers for non-advertising purposes.
If your device does not have Advertising ID or Advertising Identifier respectively, we will use other identifiers.
HOW TO CONTACT US
If you have any general questions about the Services or the information that we collect about you and how we use it, pleas